Customer has the option of choosing UPS or USPS for shipping method. When ‘Free Shipping’ is active, USPS shipping will be utilized. – Standard, Priority, Express & Next Day Air are available as an option. Pricing varies per shipment and is dependent upon the weight of the package.

Shipping typically takes about 2-3 business days after payment is collected when choosing the “Free Shipping” option.

Once payment is processed completely, the order will begin the shipping process and customer will receive tracking information to the e-mail address provided at checkout.

If you have any additional questions, please contact our customer service team:

Phone: 1-855-775-7286

E-mail: Support@Pabotanicals.com

Our products are not for use by or sell to persons under the age of 18. We do not ship to the
following areas where kratom is banned: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL,
ALTON IL, AND COLUMBUS MS. Furthermore, Kratom is also banned in following countries
where shipment is not permitted: AUSTRALIA, BURMA, DENMARK, FINLAND, ISRAEL,
LITHUANIA, MALAYSIA, MYANMAR, POLAND, ROMANIA, SOUTH KOREA, SWEDEN,
THAILAND, UNITED KINGDOM, and VIETNAM